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Funeral directors excel at serving families in the first 3-5 days that follow a loss.

They help them say goodbye, grieve, and begin to heal. However, the healing process, while it varies for everyone, does not end at the service. Families continue to need support as they continue on with their lives. Our aftercare programs help families adjust to a new life without their loved one through subtle, yet meaningful approaches that let families know your funeral home is still there to serve them.

 

SoftTouch Aftercare Program

The SoftTouch aftercare program reaches out to families on the pivotal days of the year that follow a loss and provides you with a natural, sincere approach to customer follow-up.

Beautiful, customized cards commemorate these occasions. Available in both English and French, the program is completely automated, which means you can do what you do best, serving families, without worrying about stuffing envelopes and putting them in the mail. It’s a heartfelt gesture that requires very little of your time but makes a huge impression upon your families.

softtouch aftercare programs for funerals

“I received the card from your firm remembering my husband on his birthday. After a year in which there were very few good days, this was a better day because of your thoughtfulness. I thank all of you so much for making my day a little better. Someone remembered Bob.”
– Card recipient

Request a sample SoftTouch card

Executor’s Choice

Executor’s Choice is offered to FPC partner funeral homes. It is a fully automated, easy-to-use software program that helps families file the necessary documents after a loss. Comprehensive training is provided by your FPC Pre-planning & Account Consultant. Contact us today to learn more about this service.